100% SATISFACTION GURANTEE
We stand behind everything we sell. If for whatever reason you are not satisfied with your purchase, you can return it for a replacement or refund - with some exceptions - within 30 days from the date you received your order.
Most warranty claims are handled by the manufacturer. If you have a question about a warranty, please send us an email at email@example.com.
To start your return, please send an email to firstname.lastname@example.org. Once your return is approved, we will provide you with a prepaid shipping label and schedule a pickup from the carrier to make the process as hassle free for you as possible. We charge a small fee of $5.99 for domestic returns of standard size/weight packages. This amount will be deducted from your refund.
Some oversize items can be returned for an oversize shipping return fee of $35.00. In addition, any return package weighing over 25 lbs. is subject to shipping charges based on weight, which will be deducted from your refund in addition to any standard or oversize return shipping costs. Same as standard items, we will provide you with a prepaid shipping label and schedule a pickup from the carrier.
We do not provide prepaid labels for the following categories of oversized items:
- Kayaks & canoes
- Paddle boards
If you are looking to return any of the items above, you are welcome to work with a carrier on your own and have the items returned to us. However, this does not guarantee that your return will be accepted - our standard return inspection process will still apply. Prior to working with a carrier to return an oversized item, please reach out to us so that we may provide you with the proper return shipping address.
ALASKA, HAWAII, AND INTERNATIONAL ORDERS
International customers as well as customers in Hawaii and Alaska will be responsible for all applicable costs (shipping, tariffs, fees, etc.) associated with returning their purchase. You will need to work with a carrier to have your order returned. Please reach out to us so that we may provide you with the proper return shipping address.
If returned merchandise does not meet the conditions of the 100% Satisfaction Guarantee, including the following return exceptions, it will be declined. If returned by mail without prior approval, your package will be mailed back to you.
- Food items
- Personalized products/items
- Special orders
FINAL SALE ITEMS
- Memberships/rewards redemptions
- Gift cards
EXCESSIVELY USED OR DIRTY GEAR
Items that have been used since purchase must be cleaned prior to returning. Merchandise that is not cleaned or laundered may be declined and sent back.
OTHER NON-RETURNABLE ITEMS
- Hazardous materials, flammable liquids, or gases
PRODUCT DEFECTS & DAMAGES
If your item has a manufacturing defect in materials or workmanship, it will most likely be handled through a warranty claim. Please send an email to email@example.com to start that process.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If it is determined that the item's damage is the fault of the customer, the return may be declined and sent back.
The fastest way to ensure you get what you want is to return the item you have following our return process outlined above. Once the return is accepted and you are refunded, you can make a separate purchase for the new item.
If you are exchanging for the exact same item (or different size/color of the same item), and that item is no longer the same cost as when you purchased it - please contact us prior to starting your return/exchange. We will walk you a special exchange process so that we can honor the original price you paid.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund after we have completed the return on our end.
Purchase made via reward points will be refunded back to your reward point balance.
Using technology similar to a tankless water heater for your home, the propane-powered Coleman® Hot Water on Demand™ H2Oasis™ Portable Water Heater dispenses hot water in as little as 30 seconds. So now you can enjoy time in the great outdoors without having to give up hot showers, washing dishes in warm water, or preparing a hot drink. A built-in lithium-ion battery, which can be charged from your car outlet with the included charger, powers the electric pump for reliably strong water flow. When you're ready to pack up, disconnect the hoses and store everything in the included mesh bag until your next great adventure.
- Dispenses hot water up to 125 °F in approximately 30 seconds
- Instastart™ ignition for automatic, matchless lighting
- PerfectFlow™ technology provides consistent performance, even in extreme conditions
- Adjustable to dial in the perfect temperature
- LED display provides easy-to-see hot water and status indicators
- Shower head with 6-ft. non-kink, silicone hose for convenient use
- Multi-position shower head holder with height adjustment and multi-axis rotation
- Quick connect brass hose fittings - easy, durable hose attachments
- High-power submersible electric pump provides reliable, strong water flow
- Built-in lithium ion rechargeable battery powers the electic pump and LED display
- 12V charger to recharge from your car outlet
- 16.4-oz. propane cylinder (sold separately) heats up to 40 gallons of water on high on one
- Perfect for washing, hot beverages or showering when camping, hunting or enjoying other outdoor occasions
- Mesh storage bag and 5-gallon collapsible water carrier included
- 3-year limited warranty