100% SATISFACTION GURANTEE
We stand behind everything we sell. If for whatever reason you are not satisfied with your purchase, you can return it for a replacement or refund - with some exceptions - within 30 days from the date you received your order.
Most warranty claims are handled by the manufacturer. If you have a question about a warranty, please send us an email at email@example.com.
To start your return, please send an email to firstname.lastname@example.org. Once your return is approved, we will provide you with a prepaid shipping label and schedule a pickup from the carrier to make the process as hassle free for you as possible. We charge a small fee of $5.99 for domestic returns of standard size/weight packages. This amount will be deducted from your refund.
Some oversize items can be returned for an oversize shipping return fee of $35.00. In addition, any return package weighing over 25 lbs. is subject to shipping charges based on weight, which will be deducted from your refund in addition to any standard or oversize return shipping costs. Same as standard items, we will provide you with a prepaid shipping label and schedule a pickup from the carrier.
We do not provide prepaid labels for the following categories of oversized items:
- Kayaks & canoes
- Paddle boards
If you are looking to return any of the items above, you are welcome to work with a carrier on your own and have the items returned to us. However, this does not guarantee that your return will be accepted - our standard return inspection process will still apply. Prior to working with a carrier to return an oversized item, please reach out to us so that we may provide you with the proper return shipping address.
ALASKA, HAWAII, AND INTERNATIONAL ORDERS
International customers as well as customers in Hawaii and Alaska will be responsible for all applicable costs (shipping, tariffs, fees, etc.) associated with returning their purchase. You will need to work with a carrier to have your order returned. Please reach out to us so that we may provide you with the proper return shipping address.
If returned merchandise does not meet the conditions of the 100% Satisfaction Guarantee, including the following return exceptions, it will be declined. If returned by mail without prior approval, your package will be mailed back to you.
- Food items
- Personalized products/items
- Special orders
FINAL SALE ITEMS
- Memberships/rewards redemptions
- Gift cards
EXCESSIVELY USED OR DIRTY GEAR
Items that have been used since purchase must be cleaned prior to returning. Merchandise that is not cleaned or laundered may be declined and sent back.
OTHER NON-RETURNABLE ITEMS
- Hazardous materials, flammable liquids, or gases
PRODUCT DEFECTS & DAMAGES
If your item has a manufacturing defect in materials or workmanship, it will most likely be handled through a warranty claim. Please send an email to email@example.com to start that process.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If it is determined that the item's damage is the fault of the customer, the return may be declined and sent back.
The fastest way to ensure you get what you want is to return the item you have following our return process outlined above. Once the return is accepted and you are refunded, you can make a separate purchase for the new item.
If you are exchanging for the exact same item (or different size/color of the same item), and that item is no longer the same cost as when you purchased it - please contact us prior to starting your return/exchange. We will walk you a special exchange process so that we can honor the original price you paid.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund after we have completed the return on our end.
Purchase made via reward points will be refunded back to your reward point balance.
Camco’s TastePURE Marine/RV Water Filter provides fresh, clean drinking water for the entire family. This inline water filter is a camper must-have for any adventurer looking to stay hydrated and healthy. Say goodbye to unpleasant tastes, odor, chlorine, sediment, and more— the filter features GAC (Granular Activated Carbon) filtration in combination with KDF to control bacteria and mold growth while the filter is not in use. A 20-micron internal sediment filter protects against silt, sediment, and other fine particulates that may have entered your fresh drinking water supply. This filter utilizes a durable, in-line wide body design that promotes increased flow, so your water runs smoothly and efficiently. It includes a flexible hose protector that minimizes kinks and reduces strain on connections that could impede water flow. TastePURE water filters are thoroughly tested to deliver quality you can trust. This product is independently tested and listed to standards NSF/ANSI 42 and NSF/ANSI 53. In addition, the filter is CSA Lead-Free content certified to NSF/ANSI 372 and compliant with all federal and state-level lead-free laws. This Camco RV accessory is proudly made in the USA. Please note this product is not designed or tested for use with fish tanks or ponds. Enjoy great-tasting drinking water with this essential marine/RV accessory! Add it to your camping supplies!
- Larger capacity RV water filter lasts an entire season
- Greatly reduces bad taste, odors, chlorine and sediment in drinking water
- 100 micron filter
- High-flow carbon filter with KDF to help prevent bacteria growth
- CSA low lead content certified and complies with California's AB1953 and Vermont Act 193 Low Lead Laws
- Flexible hose protector to minimize kinking that could impede water flow